Lowe's
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What is Lowe's?
Lowe's is a retail company specializing in home improvement products and services. It operates a chain of retail stores in the United States and Canada, offering products such as appliances, tools, hardware, building supplies, and more.
When was Lowe's founded?
Lowe's was founded in 1946 in North Wilkesboro, North Carolina, as a small hardware store. It has grown to become one of the largest home improvement retailers globally.
Who founded Lowe's?
Lowe's was founded by Lucius Smith Lowe. After his death, the business was continued by his daughter Ruth Lowe and her husband, Carl Buchan, who expanded it significantly.
Where is the Lowe's headquarters?
The headquarters of Lowe's is located in Mooresville, North Carolina, United States. The company moved its headquarters from Wilkesboro to Mooresville in 2003 to accommodate its growing operations.
How many Lowe's stores are there?
As of 2023, Lowe's operates over 1,700 stores across the United States and Canada. The company continues to expand its presence in the home improvement retail sector.
What types of products does Lowe's sell?
Lowe's sells a wide range of products, including appliances, building materials, tools, hardware, paint, plumbing, electrical supplies, garden products, and home decor. Lowe's aims to provide comprehensive solutions for homes and gardens.
Does Lowe's offer installation services?
Yes, Lowe's offers installation services for various products such as flooring, roofing, kitchen cabinets, HVAC systems, and more. These services are provided by professional and vetted contractors to ensure quality and customer satisfaction.
What is Lowe's Advantage Card?
The Lowe's Advantage Card is a store credit card offering benefits like special financing options and discounts on purchases at Lowe's stores. Cardholders can access exclusive savings and manage their accounts online.
What is the difference between Lowe's and Home Depot?
Lowe's and Home Depot are both leading home improvement retailers. They offer similar products and services, but Lowe's is generally known for its customer service and in-store experience, while Home Depot is praised for its large selection and contractor-focused offerings.
How can I apply for a job at Lowe's?
To apply for a job at Lowe's, visit their careers website, where you can search for available positions, create an account, and submit your application. Lowe's offers job opportunities in retail, corporate, supply chain, and more.
What is Lowe's store return policy?
Lowe's offers a return policy allowing returns within 90 days of purchase for most items. Customers must provide proof of purchase, and certain items may have special conditions or be non-returnable.
Does Lowe's price match?
Yes, Lowe's offers a price match policy. If a customer finds a lower price on an identical item from a local retail competitor, Lowe's will match the price. Some exclusions may apply, and terms are subject to change.
What are Lowe's store hours?
Lowe's store hours typically range from 6 AM to 10 PM, Monday through Saturday, and from 8 AM to 8 PM on Sundays. However, hours may vary by location, so checking with local stores is recommended.
Does Lowe's sell gift cards?
Yes, Lowe's sells gift cards available for purchase online and in-store. Customers can choose physical or e-gift cards in various denominations, making them ideal for gifts and special occasions.
Can I track my Lowe's order online?
Yes, customers can track their Lowe's orders online using the order tracking tool on the Lowe's website. By entering the order number and email address, customers can view the status of their shipments.
Does Lowe's offer military discounts?
Lowe's offers a 10% military discount to active duty, retired, and veteran military personnel and their families. To access this discount, eligible customers must verify their military status through the MyLowes account registration.
How do I check Lowe's inventory online?
Customers can check Lowe's inventory by searching for products on the Lowe's website or app. Each product page displays availability, including stock status and quantities at local stores based on the entered ZIP code.
Does Lowe's have an app?
Yes, Lowe's has a mobile app for iOS and Android devices. The app allows users to shop online, check inventory, find store locations, access special offers, manage their MyLowes accounts, and more.
What is MyLowes?
MyLowes is a free online account service provided by Lowe's allowing customers to track purchases, organize projects, access receipts, and receive personalized offers. It's accessible via the Lowe's website or mobile app.
Does Lowe's offer store pickup?
Yes, Lowe's offers store pickup for online orders. Customers can select in-store pickup during checkout, and they will be notified when their items are ready for collection, typically within a few hours.
Can I schedule a delivery with Lowe's?
Lowe's offers delivery services for online and in-store purchases. Customers can schedule deliveries during checkout or in store, choosing a convenient date and time. Delivery fees and conditions may apply.
How can I contact Lowe's customer service?
Customers can contact Lowe's customer service by calling their toll-free number, using the online chat on their website, or visiting a local store for assistance. The customer service team can help with orders, products, and more.
Does Lowe's donate to charity?
Yes, Lowe's is involved in charitable initiatives through the Lowe's Foundation, supporting communities through grants, volunteer work, and disaster relief efforts. They focus on education, workforce development, and community improvement projects.
What sustainability efforts does Lowe's have?
Lowe's sustainability efforts include promoting energy-efficient products, reducing carbon emissions, responsible sourcing, waste reduction, and advancing water conservation. The company aims to positively impact the environment and communities they serve.
What is Lowe's PRO services?
Lowe's PRO services cater to professional contractors and trade professionals, offering volume discounts, specialized support, and resources to enhance their business operations. Features include dedicated managers, custom orders, and flexible payment options.
Does Lowe's offer financing options?
Yes, Lowe's offers financing options through their store credit cards and project loans for qualified customers. These options provide flexible payment plans and special financing rates for purchases, aiding home improvement projects.
What educational resources does Lowe's provide?
Lowe's offers educational resources through DIY Project Centers and free online workshops. Customers can learn hands-on skills, gain product knowledge, and find inspiration for home and garden projects.
How does Lowe's support small businesses?
Lowe's supports small businesses through various initiatives like local supplier programs, offering grant opportunities, and investing in minority-owned businesses. These efforts aim to boost local economies and foster entrepreneurship.
Does Lowe's host any community events?
Yes, Lowe's hosts various community events, including home improvement clinics, seasonal workshops, and kids' build-and-grow clinics. These events aim to engage local communities, offer learning opportunities, and support skill development.
Can I find eco-friendly products at Lowe's?
Lowe's offers a selection of eco-friendly products, including ENERGY STAR-rated appliances, water-efficient fixtures, and sustainable building materials. These products help consumers make environmentally conscious choices for their homes.
Does Lowe's have a loyalty program?
Lowe's previously had a loyalty program through MyLowes, although it shifted focus to personalized offers and services for account holders. Cardholders can still benefit from exclusive savings and promos.
What is a Lowe's DIY workshop?
Lowe's DIY workshops provide customers with opportunities to learn new skills and complete home improvement projects. These sessions cover diverse topics like painting, tiling, and gardening, often available online or in-store.
How does Lowe's ensure product quality?
Lowe's ensures product quality through partnerships with trusted brands, rigorous quality control processes, and customer reviews. The company focuses on offering reliable products that meet industry standards and customer expectations.
Can I return an online order in-store at Lowe's?
Yes, online orders can typically be returned in-store at Lowe's. Bring the items, along with the order confirmation email or receipt, to a local store, following the standard return policy guidelines.
What are Lowe's seasonal promotions?
Lowe's seasonal promotions include sales on patio furniture in summer, appliances for Black Friday, and holiday decorations. Customers can find discounts on various home improvement essentials throughout the year.
Is there a senior discount at Lowe's?
As of now, Lowe's does not offer a specific senior discount. However, customers can take advantage of other ongoing promotions and sales throughout the year for savings on home improvement products.
How can I check my Lowe's gift card balance?
Customers can check their Lowe's gift card balance online by entering the card number and PIN on the Lowe's website or by calling their customer service. Balances can also be checked in-store.
What is Lowe's policy on special orders?
Lowe's allows customers to place special orders for products not regularly stocked in stores. Special orders can be placed in-store or online, and terms such as payment and delivery timelines are provided at purchase.
Does Lowe's have a contractor loyalty program?
Lowe's offers the PRO Loyalty Program for contractors and professionals. Participants receive benefits like purchase tracking, bulk purchasing discounts, and access to specialized services to improve business efficiency.
What is the Lowe's Holoroom?
The Lowe's Holoroom is an interactive virtual reality tool that allows customers to visualize home improvement projects. It helps in designing spaces by simulating different styles, colors, and layouts in a realistic 3D environment.
Can I recycle light bulbs at Lowe's?
Yes, Lowe's offers a recycling program for CFL light bulbs at most store locations. A collection center is available in stores, promoting environmental sustainability by reducing hazardous waste.
How does Lowe's price match with online retailers?
Lowe's will price match select online retailers, subject to verification of identical items and current price visibility. Online price matching is aligned with Lowe's in-store policy and may include additional terms.
Does Lowe's support home automation devices?
Lowe's offers a variety of home automation devices, including smart lighting, thermostats, security systems, and home assistants from leading brands, supporting modern smart home solutions for enhanced convenience and efficiency.
What kind of tools can I rent from Lowe's?
Customers can rent a wide range of tools from Lowe's, such as power tools, lawn equipment, concrete mixers, and plumbing tools. Rentals are aimed at short-term projects and provide flexibility and cost savings.
How can I get a price adjustment at Lowe's?
Price adjustments at Lowe's can be requested within 30 days of purchase if the item is reduced in price. Receipts are typically required for verification, and exclusions might apply.
Does Lowe's provide landscape design services?
Lowe's offers basic landscape design consultation services. Customers can access these through their local stores, where garden specialists provide advice on planning and executing landscaping projects.
Does Lowe's offer rewards for using their credit card?
Rewards for Lowe's credit card users include promotional discounts, project budgeting tools, and the option for special financing on larger purchases. These rewards are designed to provide savings and flexibility.
Can Lowe's do custom designs for kitchens?
Lowe's offers custom kitchen design services, providing expert guidance on product selection, layout, and style. Customers can consult with professional designers to create personalized kitchens tailored to their preferences and space.
How can I report an issue with my Lowe's order?
Customers can report order issues to Lowe's by contacting their customer service. Details like order number and specific problems should be provided to facilitate resolution, whether online or at a store.